Privacy Policy
Effective Date: May 15, 2025
Last Updated: May 15, 2025

NEOLISTING TECHNOLOGIES LLC ("we", "our", "us"), operating as Closer Leads, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://closerleads.io, use our services, or interact with our platform.
1. Information We Collect
We collect both personal and non-personal information, including but not limited to:
A. Information You Provide

• Name, email address, phone number, business name

• Billing and payment information

• Communication records (emails, calls, chat logs)

• Responses to surveys, forms, and offers

B. Information Collected Automatically

• IP address and browser type

• Device information

• Usage data and site interactions

• Cookies and tracking technologies (see Cookie Policy)

2. How We Use Your Information
We may use the information we collect to:

• Provide, operate, and maintain our services

• Schedule and manage appointments

• Process transactions and send invoices

• Communicate with you (marketing, support, updates)

• Improve website performance and user experience

• Detect and prevent fraud or abuse

3. Sharing of Information
We do not sell your personal information. However, we may share your data with:

• Service providers (CRM, marketing, payment processors)

• Business partners and subcontractors (for appointment setting)

• Legal and regulatory authorities if required by law

• In the event of a merger or acquisition

4. Data Retention
We retain personal data only as long as necessary for business or legal purposes. You may request deletion of your data at any time, subject to certain exceptions.
5. Your Rights and Choices
Depending on your location, you may have rights to:

• Access, update, or delete your personal information

• Object to or restrict our use of your data

• Opt out of marketing communications

• File a complaint with a data protection authority

You can exercise these rights by contacting us at support@closerleads.io.
6. Cookies and Tracking
We use cookies and similar technologies to:

• Enhance site functionality

• Understand user behavior

• Customize content and ads

You can manage cookie preferences via your browser settings or our cookie banner.
7. Data Security
We implement appropriate technical and organizational measures to safeguard your information, including encryption, secure servers, and access control.
However, no system is 100% secure, and we cannot guarantee the absolute security of your data.
8. Children’s Privacy
Our services are intended for businesses and individuals over 18. We do not knowingly collect information from children under 13.
9. International Users
If you are accessing our services from outside the United States, your data may be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your jurisdiction.
10. Changes to This Privacy Policy
We may update this policy periodically. When we do, we’ll revise the “Last Updated” date and notify you of any material changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
NEOLISTING TECHNOLOGIES LLC
Closer Leads
1942 Broadway STE 314C
Boulder, CO 80302
Email: support@closerleads.io